Three Lessons Salt Institute Has Taught Us

When the dust settles and Salt Institute’s fate is sealed, this story will make one heck of a case study.

Let me introduce you to Salt Institute for Documentary Studies (Salt). Information from the About page on its website says that Salt is:

salta non-profit school in Portland, Maine offering semester-long intensive programs in documentary writing, radio, photography and new media with a focus on powerful and responsible storytelling. We also exhibit documentary work in our gallery and host documentary-related events.

Students come from all over the US and other countries for fifteen weeks of intensive field research, workshops and seminars. Throughout the semester, students gather cultural materials and develop their craft to create documentaries of professional caliber.

What Salt does has been called ethnography, storytelling, cultural journalism, oral history, folklore, qualitative sociology, documentary photography, visual anthropology, non-fiction writing, NPR-style radio and long-form journalism. But we are less concerned about what to call what we do than how we do it.

Salt’s Board of Directors announced in mid-June that Salt would be closing its doors. The Portland Press Herald reported that the decision was based on the organization’s financial status and the inability to find a replacement for the executive director who had indicated she would be leaving the institution. Alumni were notified by letter after the decision was made to close Salt. A group of those alumni quickly formed Save Salt! and prepared a proposal which they presented to Salt’s board in an attempt to keep Salt from closing. Maine College of Art also reached out to the board to investigate some options available to Salt.

A month and a half later, The Boston Globe reports that “Maine’s Salt Institute may have found a saving plan.” And, hold onto your shorts for this one: Salt’s executive director and board chair “acknowledged that the school’s skeleton staff has had no time to seek corporate sponsorships or conduct fund-raising drives.” Say what? A nonprofit educational institution found no time for an annual campaign? Oh. My. Goodness.

Yes, I can be called a Monday morning quarterback and criticized for simplifying the situation. I wasn’t involved with the day-to-day decisions that had to be made at Salt. I’m relying on news reports and alumni comments for information in this post. And, of course, it’s often much easier to look back on a situation and see where the train went careening wildly off the tracks. That being said, Salt has offered up a variety of lessons for nonprofit staff and volunteers. Let’s take a look at three of those lessons.

  1. Put the structure in place to ensure sustainability of your organization. That structure includes staff, volunteer committees, plans to support the organization’s mission and vision. While this sounds simple enough and logical enough, Salt really missed the boat on this one. (Unfortunately, Salt is not alone on this one.)
  2. Identify and stay connected with your supporters. There are lots of “what ifs” to take a look at here:
    1. What if they had created a sense of urgency rather than a sense of desperation?
    2. What if they had connected earlier with alumni?
    3. What if they had reached out to the business community?
    4. What if they had reached out to the community that visited their exhibits?
    5. What if they had implemented robust fundraising and marketing campaigns?
    6. What if volunteer committees (in addition to the board) had been formed?
    7. What if tuition had been increased (currently at $10,000/semester)?
    8. What if they had reached out to collaborate with other arts organizations?

I’ll stop here, but you get the point. This is a quick list of low-hanging fruit.

  1. Ask for what you need. Whether it’s volunteer hours, donations of equipment, or the mighty dollar that will ease your organization’s burden, you won’t get it if you don’t ask for it. When your community knows what you need, it’s amazing what they’ll do to support nonprofits. Again, there are so many ways to connect with your community and let your followers know how they can help your organization. Those fundraising and marketing plans mentioned above – they come in handy here.

The announcement that Salt was closing its doors was met with surprise and shock by its alumni. Instead of accepting closure as Salt’s destiny, however, alumni are putting their storytelling skills to work as they rewrite the next chapter of Salt’s history. I look forward to seeing the stories that future storytellers of Salt will share with us.

do good work | share your story | advance your cause

Three Lessons Salt Institute Has Taught Us was last modified: August 3rd, 2015 by Deb Nelson

The Power of Curiosity

“cu·ri·os·i·ty (kyo͝orēˈäsədē) noun a strong desire to know or learn something”

playground-664884_1280Think back to the time when you were a young child and every day was filled with wonder. What would you discover? What would you do? Where would you go? The day was overflowing with questions to ask and ideas to explore – all before breakfast!

Kids are smart enough, and naïve enough, to keep asking questions (Why? What does that mean?) until the answers they receive make sense to them. As toddlers move through childhood, and as adolescents become adults we stop asking those questions as often as our toddler selves.

Why do we stop questioning? Is it because it’s not cool to ask questions? Is it embarrassing to acknowledge we don’t understand a concept, a word, the rationale for a policy? Do we fear rufflinlg feathers by asking why? How many times have you asked a co-worker why they’re doing something and gotten the response: “we’ve always done it this way”?

children-593313_1280 blogWhen our curious self responds to “we’ve always done it this way” with “how about if we look at another approach,” magic can happen. Curiosity keeps us engaged. Curiosity moves us to discover new solutions to age-old issues, whether at work, at home, or at play. So, please, bring back your inner two-year-old self and ask those questions: Why? What does that mean? And keep asking until you get an answer that makes sense to you. Maybe you’ll wake up the next day with a renewed sense of wonder and yearning to explore.

The Power of Curiosity was last modified: June 9th, 2015 by Deb Nelson

Want to Tell a Great Story? Try Reading a Few.

Reading is one of the best ways you can learn to be a better writer. Grab a book – fiction, nonfiction – whatever suits your fancy, and see what you learn.

purple crayonMy love of reading and fascination with books dates back to my childhood. Olaf Reads is a favorite from my childhood, and my current library includes a copy of Harold and the Purple Crayon. I’ve got shelves of books that relate to current interests, and am weeding out a few books that have been gathering dust.

My favorite road trips include a visit to a bookstore. I’ll plan a day or weekend’s activities around the bookstores in the area. I love roaming the aisles and reading the names of books and looking at the design of the covers of books – children’s books, business, art, medical.

These books have provided inspiration for me to write and share stories. When I need a new perspective about a topic or if I’m not sure how to write a story, I’ll have conversations with people, research online, and head to a bookstore. Bookstores continue to change as the publishing industry evolves; one constant that remains, however, is the variety of genres at our disposal. Drink in the creativity of these authors and watch your writing and storytelling improve.

Want to Tell a Great Story? Try Reading a Few. was last modified: January 24th, 2015 by Deb Nelson

Get Your Social On: Keeping the Social in Social Media

Are you being social or have you slipped into the habit of constant selling, rather than engaging, on social media channels? If you’re constantly asking, selling, telling, are you engaging with your audience? Or have you alienated your tribe? If you’re not engaging, you might just be transferring traditional media tactics to social settings. You might be lonely.

Give the L E A R N theory of being social a try:email-584705_1280

Listen. Put your ear to the social scene and listen to your audience. Where are they spending their time? What do they expect to get from social media? What are they asking questions about? What are their pain points? How can you solve their problems?

Earn. You need to earn the trust of your audience. Show up: be present, be consistent, be thoughtful.

Answer. Now that you know the questions your audience is asking, offer up some answers. Be a superhero and share your knowledge.

Respect. There are lots of differing opinions being served up on social media. Respect those opinions; and while you’re at it, don’t engage with  the trolls

Nurture. Developing relations is a process. Nurture these relationships: share posts, comment on posts, be an all-around nice person.

We all love a good conversation. Go out and be social. Let me know how
the L E A R N theory works for you.

Get Your Social On: Keeping the Social in Social Media was last modified: January 21st, 2015 by Deb Nelson

Three Reasons to Read Chris Guillebeau’s Latest Book, The Happiness of Pursuit

Yes, there are WAY more than three reasons to read The Happiness of Pursuit. I’m choosing to limit my list to three reasons that will more than illustrate why you should hop on over to your favorite local bookstore or power up your favorite piece of technology to order this gem.

One copy just isn't enough
One copy just isn’t enough

The subtitle of the book provides a bit more clarity of what the book is all about: Finding the quest that will bring purpose to your life. How, you ask, can a mere book steer anyone to identifying their quest? Great storytelling, that’s how. Guillebeau is a master at weaving stories together to move his readers around the world from the comfort of their home as he shares a variety of quests focused on the happiness of pursuit.

Do we all have a quest? Maybe, maybe not. Are you happy in your everyday life? Do you go to work with a smile on your face? Or are you trudging through each day waiting for something to happen to bring a spark into your world? If the latter speaks to you and your humdrum life is getting you down, it just might be that your inner self (your gut feeling) knows there’s something you’re meant to do. A few hours reading this book. At a minimum, it will get you thinking; at a maximum, it’ll change your life.

Here are my top three reasons for reading The Happiness of Pursuit:

  1. Inspiration Meets Action. Guillebeau shares numerous stories of people’s quests. Some resonated with me in a big way; others, not quite as much. Each story, however, illustrated that small steps matter. Quests (which Guillebeau defines for the reader) are not accomplished overnight AND must have deadlines. This keeps the inner perfectionist from endlessly fine-tuning the quest rather than moving forward. As Seth Godin says: “Stop polishing andship  Polished perfect isn’t better than perfect, it’s merely shinier.”
  2. Assistance Identifying Quest. Guillebeau outlines a few steps to put readers on the path to identifying their quests. Putting the brakes on, set aside some time to honestly assess your life, and see what happens. Use this book as a guide, not a crutch. That’s the beauty of Guillebeau’s approach: this book can’t (and shouldn’t) tell you how to find purpose in your life. What it will do, though, is lend a hand as you figure out just what the heck it is you’re meant to do with your life.
  3. Happiness is Important. Happiness means something different to each one of us. We go around once in this life. Our choices can make that ride a wildly fantastic experience, a yawn fest, or worse. Following someone else’s path to happiness isn’t going to work for you. What matters to someone else may not matter to you. Listen to that inner voice as you take time to figure out what happiness means and looks like to you: This is the difference for many of us between leading a life of drudgery and leading a life that counts.

Flipping the pursuit of happiness on its head, you can’t help but take a step back and rethink your approach to life as you read Guillebeau’s The Happiness of Pursuit. Discontent is a big motivator. As Guillebeau noted: “Dissatisfaction + Big Idea + Willingness to Take Action = New Adventure.” Take advantage of that discontent and find your quest.

 

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Three Reasons to Read Chris Guillebeau’s Latest Book, The Happiness of Pursuit was last modified: September 30th, 2014 by Deb Nelson

TD Beach to Beacon 10K Road Race: There’s Room For Everyone at Joanie’s Run

Here it is Sunday night, the weekend’s winding down, and I’m watching the Boston Red Sox play those dreaded New York Yankees. tdWhile this is a good way to end the weekend (as long as the Red Sox win), I find myself thinking about yesterday’s TD Beach to Beacon 10K Road Race along the coast of Southern Maine. It was the third time I’ve run this race, and it’s the third time I’ve thanked the running gods for Joan Benoit-Samuelson.

With countless 10K races in Maine alone, what’s so special about this race? Well, let me tell you. In a word: Joanie is what’s so special about this race:

Every year for the past 17 years, Joanie has brought runners of every ability “to some of [her] most favorite training grounds.”

Every year elite runners from around the world are joined by not-so-elite-but-no-less-enthusiastic runners from around the country. 46 states were represented in this year’s race.

Every year the residents of Cape Elizabeth open their town and their homes to host elite runners visiting the Coast of Maine.

Every year the people who live along the race route create a party atmosphere that powers the runners to dig a little deeper and have a little fun as they climb that last hill.

Every year a local nonprofit is selected as the beneficiary of the race and receives publicity, a cash donation from TD Charitable Foundation, and has the opportunity to put together a fundraising team of its own for the race.

Every year at the start of the race, we hear Joanie tell us how important the runners and volunteers are to this race.

Key to why we all love Joanie and the TD Beach to Beacon 10K Road Race is that every year Joanie puts the spotlight on someone other than herself. In 2012 when the documentary There is No Finish Line: The Joan Benoit-Samuelson Story was released, Joanie ran with back of the packers (including me) around Portland’s Back Cove. She ran with us, chatted with us as we ran, and offered up some advice for each one of us. Joanie continues to observe, encourage, and inspire the back of the packers to run every day of the year.

Shirts, bibs, and cowbells
Shirts, bibs, and cowbells

She and her team, which includes race director Dave MacGillivray, work behind the scenes year-round to make adjustments to the race. The rest of us wait to see how the race will be improved from the previous year – even though we thought it was just about perfect to begin with. No detail is forgotten ­­­at any stage of planning, which is something we’ve come to expect from our Olympic Gold Medalist who puts together a race that sells out in minutes and is talked about for years.

An important detail. . .
An important detail. . .

As I left the packet pickup expo, I heard several people commenting: “they’ve got this down,” “they know their stuff,” “wow – that was organized.” After the race, buses were ready and waiting to take runners back to their cars; praise all around for the volunteers and logistics. ­­Complaints and whining? Are you kidding? The only thing that comes close to a complaint is those of us who wonder what our time would have been if we’d gone up that last hill just a little faster.

So, thank you Joanie, for bringing a race to Maine that welcomes and accommodates every runner, walker, and wheelchair participant. And thank you to all of the sponsors, volunteers, and spectators for being a part of this race. See you next year, going up that last hill just a little bit faster.

TD Beach to Beacon 10K Road Race: There’s Room For Everyone at Joanie’s Run was last modified: August 3rd, 2014 by Deb Nelson

Yarmouth Clam Festival: Still Fresh After 49 Years

Steamer, the festival mascot
Steamer, the festival mascot

The weather gods were looking out for the organizers of the 49th Annual Yarmouth Clam Festival last weekend. Perhaps the unseasonably cool temperatures and lack of humidity were Mother Nature’s way of acknowledging a job well done.

The  town of 8,300 along Maine’s southern coast prepares to welcome 100,000 to its village every year to celebrate in a clamtastic way. The Yarmouth Chamber of Commerce is tasked with organizing this annual three-day event and making sure there’s something of interest for the young, the old, and everyone in between.

While the parade is a staple with its fire trucks and wild Shriners, the theme changes every year to give it a fresh look. Bands come and go as our music tastes change, and the artists and crafts people change up as well. Steamer was added as the festival mascot in 2004; he wanders through the festival all weekend, posing with anyone who wants to get a photo. Steamer and selfies go together like lime rickeys and sweet potato fries.

I’ve been attending this festival for 19 years, since moving from Massachusetts to Yarmouth. And each year, the festival succeeds in entertaining the masses. Festival attractions include a parade, 5-mile road race, professional bike race, diaper derby, clam shucking contest, firefighters’ muster, craft show, fine arts show, carnival, live music, fireworks, and more.

There’s also a food court featuring clams, clams, and more clams. No worries, though, if clams aren’t part of your diet; there’s a little something for everyone at the food court, where the vendors are Yarmouth nonprofits raising funds to do good work.

Shibumi Silk Scarf
Shibumi Silk Scarf

While lots of favorites returned to the craft show, this was the first year I noticed Shibumi Silks. A unique addition to the show, Shibumi offered festival goers the opportunity to create their own silk scarves. Events change up over the years as well. The canoe race now accommodates canoes and SUPs. The variety of shows pretty much guarantees there’s never a dull moment from start to finish at the Yarmouth Clam Festival.

Friday evening parade
Friday evening parade

Congrats to the Chamber and its many volunteers for putting on a good show! 2015 will mark the 50th anniversary of the clam festival. The Yarmouth Clam Festival is always the third weekend in July, and is always worth attending. I hope to see you next year July 17 – 19 on Yarmouth’s Main Street!

Yarmouth Clam Festival: Still Fresh After 49 Years was last modified: July 23rd, 2014 by Deb Nelson

Is Your Approach to Media Relations Helping or Hurting Your Cause?

Oh my goodness. Did I ever have an eye-opening experience last week. Maine Public Relations Council hosted a media panel discussion for its members featuring three local award-winning journalists. Topics for discussion included best practices for pitching and storytelling. I love to share a good story and wanted to hear what these media reps consider best practices. So, I was off to learn a thing or two.

Call me naïve if you will, but I was not prepared to hear the first panelist indicate that she had NEVER in her career received a pitch from a public relations professional that made her say, “I’m glad that pr person called me.”frustration-62253_640

I was also not prepared to hear another panelist share her pet peeve:  perky twenty-one-year olds calling to ask if she’s received their press releases. I’m certainly not a twenty-one-year old, and I am definitely not perky. So, why would this pet peeve get stuck in my craw and make my blood boil just a bit? Well, think about it. What’s the image that appears in your mind when you hear or read perky twenty-one-year old? For me, it’s a not-so-bright young woman. It’s also a not-so-helpful phrase that shuts down conversation.

Therein lies the surprise learning for me: the level of frustration that both of these women expressed about their interaction with public relations professionals. Day after day this editor’s inbox is filled with press releases that don’t speak to her readers. If that’s not bad enough, the phone call follow-up is the next item on the pr person’s checklist. No surprise here, the editor has deleted the press release and lets the phone call go to voicemail.

To my communications colleagues, it’s now our job to help mend these strained relationships. Each one of us should be looked at as a valuable resource to, rather than a painful thorn in the side of, journalists. Here are a few actions we can take that just might prove helpful:

  • If you’re new to the public relations field, find a mentor.
  • If you’re an experienced public relations professional, lend a hand to those entering the field.
  • Answer two questions before sending your press release: So what? Who cares?
    If no one outside the walls of your company cares, chances are it’s not news. Send an email of praise to your co-workers and call it day.
  • Send newsworthy press releases to the right people, at the right time. EVERY press release is not appropriate for EVERY media outlet. Yes, this means doing some time-consuming homework; your reputation is worth this investment of time.
  • When following up with a journalist after sending a release:
    Don’t simply ask: Did you get my release?
    Ask the question you really want answered: Is this a story you’re interested in covering for your publication/news show/etc.?
    If the answer is yes, ask what other information you can provide and how you can be of assistance.
    If the answer is no, ask why not? Is it timing, or is the topic not relevant to your audience? That’s how we learn.

And, please, let me not hear the phrase perky, twenty-one-year old again.

Is Your Approach to Media Relations Helping or Hurting Your Cause? was last modified: January 22nd, 2014 by Deb Nelson

Reinventing an Old Friend to Create a City of Readers

Portland Mayor Michael Brennan at Ribbon Cutting
Portland Mayor Michael Brennan

In a world where following the latest shiny object can be distracting, it’s refreshing to see a shiny object designed to keep us on track. Portland’s shiny new bookmobile was unveiled at a ribbon cutting ceremony right outside the Portland Public Library. Investors and city officials were quick to point out that this bookmobile should not be confused with the bookmobile of yesteryear.

Embracing new technology and time-tested tradition, this bookmobile will serve a number of functions, including:

  • Creating a city of readers. It’s common for kids’ reading skills to drop off during the summer months; bringing books to kids throughout the summer will keep their skills sharp and return them to school in September ready to continue their education.
  • Enhancing financial education. With KeyBank as a lead partner in this venture, financial education is a key component of the bookmobile.
  • Reducing the number of hungry kids. Kids who receive lunches at no cost during the school year often go hungry during the summer; the bookmobile will assist in getting food to these kids when school is not in session.

Checking in with a good book is good for kids, their families and their communities. Open a book – electronically or the old-fashioned way – and your life is enriched. Through reading we become curious, learn to ask questions, and engage with each other to share what we’ve learned. Thank you, Portland, for bringing a shiny new object to Maine.

We’d love to hear about good deeds in your world ~ drop us a line.

Portland Public Executive Director Steve Podgajny and KeyBank New England District President Sterling Kozlowski
Portland Public Library Executive Director Steve Podgajny and KeyBank New England District President Sterling Kozlowski

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Reinventing an Old Friend to Create a City of Readers was last modified: April 3rd, 2013 by Deb Nelson

Need Funding? Make. Every. Word. Count.

Whether your goal is to bring your entrepreneurial vision to the masses or carry out the mission of a nonprofit, your success in the search for funds will undoubtedly rest upon your ability to develop and share a good story.

Just how do you craft that story? No problem here thanks to Seth Rigoletti of Valico Group and his 10 basic steps to persuasive communication. At a workshop hosted by Maine Center for Entrepreneurial Development, Rigoletti illustrated with quick wit and confidence how each of these steps will help you prepare for any conversation with a potential investor or donor:

  1. Core message that can be said in one sentence.
    This step sets the stage for your ask, forcing you to clarify exactly what is so special about your cause. AND it is also the sentence that will make your listeners say, “Wow, tell me more.” If your core message can’t be said in one sentence, you don’t have a core message yet. Keep working.
  2. Organize your pitch:
    a. Tell them the problem.
    b. Tell them your solution.
    c. So what?
    This is my favorite question: when you can answer this question without becoming defensive, you are well on your way to achieving your goal. ALWAYS be ready for this question.
  3. Be simple, not simplistic. (No jargon unless specifically asked.)
    Simple here means clear language that someone not in your field can understand. Do not confuse being simple with being condescending. Condescension = game over and you lose.
  4. Be Bold. Trust yourself. Self-doubt is not invited.
    Check your insecurity and self-doubt at the door; do not let them eat away at your credibility. Enter the room as an expert, prepared to defend your idea.
  5. Communicate your passion for the idea by revealing your excitement in its possibilities.
    Make it clear why you’re doing this work. We don’t pay tune in to boring; if you’re not enthusiastic, why should prospective investors or donors pay attention to you?
  6. Don’t expect or need anything from anyone. (Wanting is okay, neediness not so much.)
    Desperation is not your friend here.
  7. Be concrete in your examples. (Practice them on your friends.)
    The example Rigoletti had here was President John F. Kennedy’s request for funding from Congress: “[T]his nation should commit itself to achieving the goal, before this decade is out, of landing a man on the Moon and returning him safely to the Earth.”  Boom: concrete, challenging, clear.
  8. Use stories (real or imagined) to convey and illustrate the value of the idea.
    Everyone – yes, everyone – loves a good story. If you’re introducing a new product or program, begin with “Imagine the impact of…” or “Imagine the possibilities when…” and refine, refine, refine.
  9. Give them a reason other than wealth for following you.
    Their investment needs to go past your fortune and fame. Explain how the world is a better place because of this endeavor.
  10. Be honest and humble. “I don’t know” isn’t a death sentence as long as you can follow it up with what you do know.
    You’re bound to run into a question that will require you to answer by either
    (a) saying “I don’t know” or (b) making something up. Choose option (a).  This is where that boldness and preparation will save the day for you. You can be vulnerable here without being weak. It’s powerful when you are able to confidently say “I don’t know, but what we do know is …”

As you walk through and re-visit these 10 steps, keep in mind that the goal is for the audience to see the problem and solution through your eyes. This will happen when you:

  • Have a clear one-sentence core message
  • Convey your passion through concrete examples / illustrations
  • Trust yourself and your audience

The beauty of storytelling is that the story never ends. As Rigoletti advises: wash, rinse, repeat.

Need Funding? Make. Every. Word. Count. was last modified: August 17th, 2012 by Deb Nelson